Learn Something Series: Resilience, Trust, & Communication
The Learn Something Series offers you curated content on specific relevant topics to learn at your own pace. Read, watch, reflect, and try something new with the chosen subjects resilience, trust, and communication. Then, if you wish, connect with us to share what you learned, inspire others, and remain connected to Princeton’s vibrant community.
The Learn Something Series offers you the flexibility to continue to develop yourself as your work and life schedule allows. So wake up early, stay up late, or find a quiet (or not so quiet) place to read, watch, reflect, and try something new. Then, if you wish, connect with us to share what you learned, inspire others, and remain connected to Princeton’s vibrant community.
Learn at Your Own Pace
Read
Watch
Reflect
Try
Share
Take Away
Building Resilience in Crisis
During this pandemic, we may be confronted by fear and lack of information. However, we all have the capability to build resilience through acknowledging our emotions, connecting with others, and finding ways to be self-compassionate. Resilience can be learned, and it can be our greatest strength in these uncertain times.
Reflect honestly on how you have been feeling recently. Give yourself the space and permission to acknowledge any negative or positive emotions.
Think about the last time you gave yourself a true break. Ask yourself: How you are practicing self-compassion? What are you doing well? What do you wish you were doing, and how might you strive to make those wishes reality?
Who are you thankful for?
Try Something…
Label your current emotion verbally or in writing to diffuse intensity. Use Dr. Robert Plutchick’s Wheel of Emotion, shown below, to help you identify your current emotion. Think about or write some ways to express it. (Source: Stella Grizont)
Dr. Robert Plutchick’s Wheel of Emotion.
Pick an emotion you want to amplify and cultivate from the same wheel. Think about ways to bring it into being. (Source: Stella Grizont)
Instead of ruminating about things you are not getting done, focus on three things you were able to accomplish today (and it is okay if they are simple or straightforward like taking a shower or making a cup of coffee).
Practice gratitude. Write a note or reach out to someone to thank for helping you.
Share Something…
How have you expressed support and gratitude to others during this pandemic? Connect with the @workingatprinceton community on Instagram to share and inspire others!
Take Away something…
Acknowledge your vulnerability and emotions, particularly the negative ones.
Connect with others, even if that means in a different way.
Practice meditation, prayer, and/or mindfulness in a way that works for you.
Practice self-compassion. Be forgiving to yourself. Don’t place unrealistic expectations on yourself.
Express gratitude and engage in meaningful and thoughtful activities to support others.
Building Trust Remotely
When we work remotely, building and maintaining trust becomes incredibly important, not impossible. By staying connected and communicating and sharing our humanity, we can build bonds and demonstrate our commitment, no matter the distance.
What do you feel you have been doing well in terms of building trust with your leader and team members?
Where do you think you have room for improvement? What ideas or strategies do you have for addressing these areas?
Try Something...
Schedule time with your manager or supervisor, direct report, and/or teams, and spend a few minutes updating them on something going on in your life. Invite them to share as well.
Take the time in an upcoming meeting to discuss or revisit expectations for communication. How will you and your manager/supervisor/report(s)/team stay informed without overloading each other with information?
Share Something...
How have you checked in and built connection within your teams? Connect with the @workingatprinceton community on Instagram to share and inspire others!
Take Away Something...
Schedule regular meetings with your team.
Address the potential of communication overload by discussing your communication expectations with your manager/supervisor/report(s)/team.
Connect with team members on a personal level. Find creative ways to share and relate.
If you have concerns over an issue, discuss it immediately. Don’t let distance turn to avoidance.
Building a Communication Culture When Working Remotely
Communication is a critical competency when leading and working in a remote environment. A strong communication culture includes good practices to help build and sustain remote teams. Setting up time for connection, collaboration, and celebration are among the practices that contribute to higher employee engagement and productivity.
The art of communication is the language of leadership.
Building Rapport With Remote Colleagues(3:26 minutes) [From the course: Remote Work Foundations] – Building social time for connection for more productive remote teams
Managing a Virtual Team (2:58 minutes) – Strategies for leading virtual teams and building team culture
Reflect on Something...
How is communication flowing in your team? What is your process for regularly catching up and connecting as a group and individually?
How are you leveraging your team members’ strengths?
Are you discussing, reviewing, and adjusting work expectations?
How are you taking care of your team’s practical and emotional needs, including feelings of isolation?
How do you socialize and celebrate team wins in your remote environment?
Try Something...
Ask team members for suggestions on improving communication with you and within the team.
Review your process for sharing information, checking in, and offering support.
Include and create the space for all team members to contribute.
Socialize and celebrate team accomplishments.
Share Something...
How are you celebrating team accomplishments in this new environment? Connect with the @workingatprinceton community on Instagram to share and inspire others!
Take Away Something...
Communicate regularly in a clear, consistent, and balanced way.
Set, review, and adjust expectations as necessary.
Offer support to address both the business and emotional needs of team members.
Recognize and celebrate individual and team accomplishments.
Free to all employees, LinkedIn Learning offers more than 5,000 online professional development courses in business, technology, and creative skills. See what’s out there for you! Visit Princeton's portal. Log in with your NetID and password.
New to Instagram?
If you are interested in learning about how to set up and use Instagram, we recommend the following LinkedIn Learning course: