Princeton University cares about the mental health of its employees and their families, yet we also recognize that many people may be hesitant to speak up and seek help.
If you or your loved ones are dealing with a mental health concern, please know, you are not alone. If you are feeling depressed, anxious, stressed, isolated, overwhelmed, or just need someone to talk to, Princeton has the resources and programs to help.
I don’t know whom to call or where to start. I need to talk to someone today.
Carebridge, Princeton’s Employee Assistance Program, provides immediate confidential 24/7 assistance for work, personal, and/or family issues including anxiety, depression, grief, relationship issues, substance abuse, stress management, etc.
The benefit offers eight face-to-face, confidential, free counseling sessions, per issue, per person. To speak with a licensed professional and begin counseling, call Carebridge at (800) 437-0911.
Eligibility
Available to all benefits-eligible faculty and staff and their dependents at no cost.
To access Carebridge, call (800) 437-0911.
By coaching through text message conversations, Tess is able to support you in the moments you need it most to boost emotional wellness and resilience. Tess was designed by clinical psychologists and provides specialized guidance that is relevant to you. Tess will introduce you to cognitive behavioral therapy during your interactive conversations, relaxation exercises, and more. To start using Tess, text “hi” to (415) 360-0039. (Text messaging rates may apply.)

My treatment plan isn’t working, so I need more guidance.
If you feel like your condition isn’t improving or your treatment isn’t working, Teladoc Medical Experts Behavioral Health Navigator program can you get the support you need to feel better. The program leverages a cross-functional team of leading psychologists, psychiatrists, and social workers to help manage your mental health. Experts will provide a second opinion on your diagnosis and an action plan to get you on the path to wellness faster. They will complete an in-depth review and assessment of the existing diagnosis and treatment plan while guiding you through the mental healthcare system and can help you find a mental health provider who specializes in a specific condition. Get started online or call (855) 835-2362.
Eligibility
Available to all benefits-eligible faculty and staff and their dependents at no cost.
To access Teladoc Medical Experts Behavioral Health Navigator, call (855) 835-2362 and select option #2 or visit their website.

I can't wait for an in-person appointment, but would like to video conference.
Teladoc Behavioral Health allows you to video conference with a licensed health provider, including psychiatrists, psychologists, therapists, and social workers, who can provide both therapy and medication management to help treat depression, anxiety, and stress. This confidential service allows you to establish an ongoing relationship with the provider of your choice and schedule regular visits. Get started online or call (855) 835-2362.
Eligibility
You and/or your dependents must be enrolled in a Princeton medical plan. Participants must be 18 or over. Visits are covered at the same cost as in-network, in-person mental health visits.
To access Teledoc Behavioral Health, visit their website or download the free mobile Teladoc App.
