Brightline provides virtual mental health therapy for children aged 18 months through 17 years who are enrolled in an Aetna Princeton Medical plan. Effective January 1, 2025, Brightline’s new focus will be a hybrid in-person and virtual model that will be offered in five states — New Jersey, New York, Connecticut, Massachusetts, and Washington. In addition, Brightline will only offer clinical services. Coaching services are no longer available in 2025.  

If you have any questions about Brightline or require assistance with locating an in-network mental health provider, contact Aetna at (800) 535-6689. At this time, Brightline is not in-network for UnitedHealthcare members; updated information will be provided as soon as it is available. 

To access this benefit, visit the Brightline website.

Eligibility

Brightline is only available to Aetna members residing in New Jersey, New York, Connecticut, Massachusetts, and Washington. If you live outside of this area and need assistance locating an in-network mental health provider, contact Aetna at (800) 535-6689. UnitedHealthcare members can call (877) 609-2273 for assistance,

Disclaimer:  All clinical services are provided by licensed professionals practicing within independently owned and operated practices. Brightline, Inc. does not itself provide any physician, clinical, behavioral health professional, or other healthcare provider services.