Employee Assistance Program (EAP): Carebridge

The EAP, offered through Carebridge, is available to help faculty, staff, and eligible dependents cope with everyday life challenges, including anxiety, depression, grief, relationship issues, substance abuse, and more. The benefit offers eight face-to-face, confidential, free counseling sessions, per issue, per person. To speak with a licensed professional and begin counseling, call Carebridge at (800) 437-0911. Counseling services are available 24/7. In addition, Carebridge provides unlimited referral services, including child and elder care services, legal matters, relocation, education planning, and more, by phone or online.

The access code for the website is TW8AE. Download their App from Apple or Google Play.

Carebridge Counseling Program at the Employee Wellness Center

Carebridge offers free, in person counseling at the Employee Wellness Center @ 350 Alexander Street on Tuesdays, Wednesdays, Thursdays, and Fridays. Schedule your appointment online. Parking is available onsite.


Eligibility begins on the first of the month coincident with or next month following your date of hire. Refer to the Benefits Eligibility Tool for more information.

If there are any discrepancies between the information in this publication, verbal representations, and the plan documents, the plan documents always govern. Although Princeton intends to continue these benefits, the University reserves the right to amend or terminate these plans at any time.